Data collection

Whenever you give us personal data, such as your name and email address, you are consenting to its collection and use in accordance with this privacy policy. For the purpose of data protection regulations we may amend this policy from time to time, should it become necessary or advisable to do so.

We may collect and process the following data about you:

• Information that you provide about yourself and the company you work for, over the telephone, by email or by filling in forms on our website or third party websites, or other means such as giving business cards at a marketing event or Trade Show.

• This may include your name and contact details, your company name and company details, information about your role in the company, and how you heard about us.

• We may also ask you for information when you report a problem with our products and/or services.

• If you contact us by whatever means, we may keep a record of that correspondence.

Uses Made of the Information

We may use information held about you in the following ways:

• To provide you with information, products or services that you request from us, or which we feel may interest you

• To carry out our obligations arising from any contracts entered into between you and us.

• To allow you to participate in interactive features of our products or services, when you choose to do so.

• To notify you about changes to our products and services including product upgrades, updates and renewals.

• To send you marketing messages where we have your consent or are otherwise permitted to do so.

• If a purchase order is due for delivery outside the UK, we may need to share information with customs authorities both in the UK and in the country of destination.

• We may share information with credit reference agencies and with third parties engaged in fraud prevention and detection.

• We do not sell contact information to any third party.

Cookies

A cookie is a small data file that some Web sites write to your hard drive when you visit them. A cookie file can contain information that the site may use to track the pages your particular computer has visited. The only personal information a cookie can contain, however, is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. Zeteon uses cookies to track visitor traffic patterns. Depending on your browser’s security settings, you may be prompted when the Zeteon Web site attempts to write a cookie. You can choose to reject these cookies on a case-by-case basis, or you can adjust your browser’s privacy settings to reject all cookies. In either case, the only cost is the convenience cookies offer. It is not necessary for you to accept cookies to view the Zeteon Web site.

How we use cookies

Cookies help us to improve your experience of our website. For example, they allow us to:

• Provide certain functionality such as the ability to adjust the size of the text and to change the colour of the text and the background to suit your preferences.

• Share video content with you.

• Monitor how our website is being used so that we can keep improving it.

There is also a cookie which enables us to administer the website and make changes to the content.

Below you can find more detailed information about the cookies we use, what they do, how long they will remain on your computer, and what will happen if you choose to block them. We will be doing further work on our website so that in future you will be able to opt in or out of the cookies we use.

Opting out

By visiting our website, some cookies will already have been stored on your computer. However, you can remove these and you can also change your browser settings to prevent them from being placed on your computer in future. For more information about this, please visit www.allaboutcookies.org. Please note that if you choose to opt out of our cookies, this may affect your experience of our website. For example, you may not be able to view some of the content on our website such as embedded video content and some of the tools we have included on our website to make it more accessible won’t work properly for you such as the text magnifier. Please note that one of the cookies we use on our website is essential for our website to work, without it, you won’t be able to use our website.

Web site usage tracking

General

Zeteon tracks visitor traffic patterns throughout our sites. We use tracking information to determine which areas of our sites visitors prefer based on traffic to those areas, and to thus improve the overall quality of our site and enhance the visitor's experience. We collect the visitor's domain name, referral data (e.g., the address of the last URL visited prior to clicking through to an Zeteon Web site), and browser and platform type (e.g., a Netscape 5.x browser on Windows 2000).

Zeteon is interested primarily in aggregate traffic data on our Web site; our needs in this area do not require us to link traffic data to particular people via personally identifiable information they might provide. The only circumstances under which Zeteon might link traffic data to personal Web registration information involve a direct benefit to customers from this knowledge, and even then, the link is established after the fact, not in real time. For example, Zeteon Technical Support may occasionally need to revise a posted software patch. When the updated patch is re-posted, we may attempt to identify people (by name, e-mail address, or phone number) who have downloaded the initial patch to inform them that a revision is available. Other than these types of situations, Zeteon makes no attempt to identify just who is doing what on our Web site.

Web Beacons

Web beacons are small images—often a single pixel and virtually invisible—that may be embedded on a Web page to send information about the traffic to that page to a location other than the one hosting the rest of the page. Zeteon may use Web beacons as unobtrusive means for collecting the same types of information cookies indicate. And as with cookies on the Zeteon Web site, it is only Zeteon that collects this information, not outside parties.

Effective May 2018

Note: This site contains links to other Web sites. Zeteon Limited is not responsible for the privacy practices or the content of those Web sites.