Project Management and Methodology

Zeteon's project management service aims to address the project management and governance challenges that organisations face to ensure projects are delivered successfully, on time and within budget.
We strongly believe that our services add value to our customers objectives. Our project management services offer our customers the required competences in applying knowledge, capabilities, tools and engineering specific to a project's activities.
Our project management service includes only activities with well-defined goals, purposes, and demands in terms of timing, costs, quality, and performance parameters. The timing, the cost, the quality and the performance are permanent constraints for any project and represent definitive analysis criteria in our Project Management services.
With our flexible approach, you can customize our project management service to suit your needs. We can provide you with high quality, trained project management resources based locally with your project and programme management team for a set period, resulting in reduced operational costs and increased capability. Alternatively we can provide a fully managed service model providing the project management support you require through our offshore support team
Initial phase of the project will almost always begins with the following
- Detailed design and technical review to ensure all segments of the Scope of Work have been identified.
- Establishment of Change Management Plan and approval process
- Creation of Communication Plan. This plan will include regular meeting schedules, agreement on project documentation preparation and storage, escalation procedures and project reporting structures.
- Development of Cutover Plan. This plan will detail the steps required and personnel needed to transition to the new services.
Implementation
After the project plan is approved, the implementation will commence. Network and equipment testing will be conducted prior to cutover. The Project Manager will maintain an outstanding issues log to ensure that team members are accountable for items that need to be completed, and to ensure that open issues are followed through to completion.
Cutover/Transition
A Cutover Plan will be developed during the planning phase of the project that will outline all the tasks required to transition to the new services. This plan will also identify each organization and individual necessary to make the transition. The Project Manager will coordinate cutover schedules with the customer, vendors, and customer’s personnel to schedule cutover during the maintenance window specified by the customer. Contingency plans will also be in place in the event that prior service needs to be restored.
The Cutover Plan will also include testing procedures for the new services and we will work with the customer to determine the level of post-cutover support appropriate for the individual situation.
Project Closure
Upon completion of the implementation the project manager will review and sign-off the user acceptance test reports along with the customer's designate personnel for accepting deliveries and closure along with the associated commercial artifacts.
Project Manager Responsibilities
- Primary point of contact with customer for the project.
- Track and coordinate equipment ordering and delivery.
- Preparation of project timelines.
- Conduct regular project meetings.
- Preparation of project status reports.
- Coordination of project activities.
- Follow-up for resolution of issues/problems.
- Cutover support.
- Coordinate post-cutover completion.
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