Managed Services and Outsourcing

Managed services and outsourcing provides significant leverage to companies that are burdened with activities that may or may not be their core business. Potential benefits from strategic outsourcing are reduction and control of operating and hardware costs, reduced time to market, acceleration of benefits from re-engineering, access to human capital and skill sets that may not be available locally, access to good practices, a knowledgebase and sharing of risk.

To gain competitive advantage, telecom operators must find ways of managing technology-related aspects of their business and focus on providing new services to their customers in a faster and more cost-effective manner.

With our flexible approach, we can provide a fully managed service model providing the customized support you require through our offshore support teams.

Our experienced subject matter experts can work off-shore or on-shore seamlessly as a part of your extended team mirroring your time zone, thus providing local support with offshore economics and scale. As your demand rises and falls, you will be able to scale our service up and down to meet your demand.

Our customer centric approach drives us to ensure that all manage services offerings are delivered on time and budget. Our managed services are oriented towards delivering maximum return of investment in network and IT projects. Our technical teams are trained professionals who are adept at trouble shooting and resolving issues at differetn levels.

There are requirements where our partners outsource the technology function to us in its entirety where we will assume responsibility to support their business needs. We cover a broad range of technology and solutions from desktop, servers, storage, security and networking.

Benefits